POLICY
Palazzo Nails is known for its clean, professional and high quality services. Our highly trained and qualified staffs ensures that you can trust our services. For the best result and your safety. We use only branded and high-grade products. We also use disposable pedicure liners. So that you will not have any risk of injection! We take hygiene and sanitation standards seriously, and all precautions are taken to guarantee it. With relaxing atmosphere and a wide range of quality services, you are sure to have an amazing experience at Palazzo Nails!
AT OUR SALON, WE HAVE THE FOLLOWING POLICY FOR THE MUTUAL CONVENIENCE OF BOTH OUR CLIENTS AND OUR SALON.
– No loud phone call or conversation are allowed inside the salon.
– We are not responsible for lost or stolen personal item and gift card.
– We do not provide refunds on services. However, we will try our best to address your issues with the service.
– You can pay for service through credit card, debit card, gift card, cash… We do not accept checks
– Our prices are available on menu. Please confirm the prices with nail techs before receiving the services
– If you coming with the kids, we request you to take care of them.
– Please give us a 24 hour notice to cancel appointments
– If you are unsatisfied with our service, please speak with manager immediately, and we will do our best to remedy the situation.